Your privacy,kept safe.

When you shop with Royales we collect the details needed to process and deliver your order:

• Contact details: your name, phone number and email address.
• Delivery details: your shipping address, city and postal code.
• Order details: the products you buy, order value and order history.
• Messages: anything you send us through our contact form, email or WhatsApp.
• Technical data: basic device and browser information, collected automatically when you visit the site.

You can browse the store without creating an account, and guest checkout is always available.

• To process, confirm and deliver your orders, including cash on delivery verification calls or messages.
• To send order updates, invoices and delivery tracking.
• To reply to your questions and give support before and after you buy.
• To prevent fraud and keep our store secure.
• To improve our website, products and service.
• To send offers or new arrivals, only if you have opted in. You can opt out at any time.

We offer Cash on Delivery and Easypaisa. For Easypaisa payments we may ask for your transaction ID so we can match your payment to your order.

Online payments are processed by the payment provider on their own secure systems. We do not store your full card number, PIN or wallet password on our website.

Our website uses cookies to keep your cart working, remember your preferences and understand how visitors use the site.

We also use analytics and advertising tools such as Google Analytics and the Meta (Facebook) Pixel to measure visits and show relevant ads. These tools may set their own cookies. You can block or delete cookies in your browser settings at any time; the store will still work, though some features may be limited.

We never sell or rent your personal information. We only share it when needed to serve you:

• Courier and delivery partners receive your name, phone number and address to deliver your order.
• Payment providers such as Easypaisa process your payment.
• Service providers such as our hosting, email and analytics tools, who work for us under strict confidentiality.
• Legal authorities where the law requires it.

Our entire website runs over a secure, encrypted HTTPS (SSL) connection. Admin access is protected, forms are guarded against spam and we keep regular backups.

No website can be completely secure, but we work hard to protect your information and act quickly if anything goes wrong.

We keep order records for as long as needed to provide our service, handle returns and warranty claims, and meet accounting and legal requirements. When information is no longer needed we delete it or make it anonymous.

• Ask for a copy of the personal information we hold about you.
• Ask us to correct anything that is wrong or out of date.
• Ask us to delete your information, unless we must keep it for legal or accounting reasons.
• Unsubscribe from marketing messages at any time.

To make a request, contact us using the details below. We may need to confirm your identity first.

Our store is intended for adults. We do not knowingly collect information from children. If you believe a child has shared their details with us, please contact us and we will remove them.

We may update this policy from time to time. Any changes will be posted on this page with a new “last updated” date.